Home Vehicle Rental Motorhome Insurance options in Australia & New Zealand

Motorhome Insurance options in Australia & New Zealand

Motorhome Insurance options in Australia & New Zealand

If you rent a motorhome, campervan or any other vehicle in Australia or New Zealand, insurance is the part of the booking that costs the most and is understood the least. It is also where an otherwise cheap rental can turn into a five-figure problem. This guide explains how rental cover actually works, what each option costs in 2026, and most importantly, what none of them will pay for.

Compare campervan and motorhome deals

Before looking at cover, find your vehicle. A comparison tool shows availability and pricing across all the major suppliers for your dates in one search, and lets you see what each one charges for its excess reduction.

Rental requirements

To hire a campervan or motorhome you need:

  • To meet the minimum age, which is 21 at most companies. A number of budget operators: Travellers Autobarn, Jucy, Spaceships, Camperman rent from 18, sometimes with a young driver surcharge.
  • full, valid driver’s licence. If it is not in English, an International Driving Permit or a NAATI-certified translation carried alongside it.
  • credit card in the main driver’s name.

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First, understand bond and excess

Almost every misunderstanding about rental insurance comes from confusing two different things.

The excess (sometimes called the liability or deductible) is the maximum amount you can be charged if you damage the vehicle. The bond is the money physically blocked on your credit card at pick-up to guarantee it. In practice the two are usually the same figure, which is why people use the words interchangeably — but they are not the same thing, and the difference matters when you start comparing options.

Typical figures in Australia and New Zealand:

  • Campervan: excess and bond of  A$3,000 to  A$4,000
  • Motorhome: excess and bond of  A$5,000 to  A$7,500

The bond must sit on a credit card in the main driver’s name. Debit cards are almost always refused, and the money stays blocked for the entire rental plus a few days after return. For a family or a couple travelling on a budget, having  A$7,500 frozen for three weeks is a real constraint in itself.

Option 1: standard cover (included)

Standard cover is compulsory third-party insurance, included automatically in every rental. If you cause an accident, it pays for injuries inflicted on other people. It does not pay for damage to any vehicle, including the one you are driving.

Taking nothing further is a legitimate choice: you pay only for the hire, and the supplier blocks the full bond on your card.

What happens if you have an accident

If you are not at fault: the responsible driver’s insurer covers the repairs, provided the incident is properly documented. Note that there is no European-style “constat amiable” in Australia or New Zealand — no joint accident form to fill in. What you do instead is exchange names, addresses, licence numbers, registration numbers and insurer details with the other driver, photograph the scene and the damage, and report the accident to police where required (generally if anyone is injured, if a driver fails to exchange details, or above a state-defined damage threshold). Then call your rental company immediately.

If you are at fault: you pay for the repairs up to the amount of your excess. On a motorhome with a  A$5,000 excess:  A$2,000 of damage means you lose  A$2,000 and get  A$3,000 back.  A$9,000 of damage means you lose the full  A$5,000 and the supplier’s own insurance absorbs the rest.

The excess applies per incident, not per rental. If you have an accident on day two of a three-week hire and it consumes part of your bond, the supplier will ask you to top the bond back up before you continue. Plan for the possibility of paying twice.

One further warning: under many rental agreements, single-vehicle incidents with no external cause — rolling the vehicle, hitting a tree, roof damage from a low branch — are treated differently and can make you liable for the full repair cost, not just the excess. Read that clause specifically.

Option 2: partial excess reduction

Most suppliers offer an intermediate tier that reduces your excess without eliminating it — typically A$25 to  A$45 per day, bringing a  A$5,000 excess down to somewhere around  A$1,000–2,500.

We generally don’t recommend this tier. Over a two-week rental you have spent  A$350–600 and you are still exposed to a four-figure loss. It is the option that costs real money while solving the problem only halfway. Either accept the risk with standard cover, or cover yourself properly.

Option 3: the supplier’s full cover

Marketed under names like “Stress Free”, “Full Protection” or “Premium Cover”, this reduces the excess to zero or close to it, at roughly A$40 to  A$70 per day. Some suppliers waive the bond entirely at this level; others still block a reduced amount, so check rather than assume.

It is the simplest option: one line on the booking, nothing to claim back, and you walk away from most damage. It is also by some distance the most expensive — on a three-week motorhome hire it can add  A$1,000 or more to the bill.

And “full” never means full. See the exclusions section below, which applies to this tier as much as any other.

Option 4: independent excess insurance

Third-party excess policies do the same job as the supplier’s full cover, usually at A$10 to  A$25 per day, often less than half the price, with broader cover including items suppliers routinely exclude such as windscreens, tyres and the underbody.

The trade-off is the mechanics. The supplier still blocks the full bond, and if you damage the vehicle, you pay first and claim back afterwards. You need the money available, and you need to keep every document: the rental agreement, the damage report, the repair invoice and photographs. Reimbursement typically takes a few weeks.

When choosing a policy, set the cover amount to match your actual excess. The default on most quote forms is around  A$4,000, which is fine for a campervan but leaves a gap on a motorhome, raise it to  A$7,000 or  A$8,000 where needed.

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Other providers in this space include TripCover and various car hire excess specialists. Compare on three things: the cover amount, what is excluded, and whether campervans and motorhomes are explicitly included, some policies cover cars only.

Campervan rental Australia - best insurance cover

Option 5: your credit card

Premium credit cards — Visa Platinum and Signature, Mastercard Gold and Platinum, and their equivalents — often include rental vehicle excess cover. If you already hold one, this is free protection you may not know you have.

Two things to verify with your bank before you travel, in writing:

  • Vehicle eligibility. Most policies cap the size or weight of the vehicle. Cover for a hire car very often does not extend to a campervan, and almost never to a 6-berth motorhome.
  • Geographic and duration limits. Many policies cap the rental at 30 or 31 days and exclude certain countries.

As with independent cover, the bond is still blocked and you claim back after the fact. Bank claims processes are often slower and more paperwork-heavy than a specialist insurer’s.

How to find the right cover for your rental?

Navigating the myriad of insurance options can be a complex task, especially when trying to compare rental insurance from abroad online. It requires the ability to differentiate between comprehensive providers and private insurance offers on web portals. Even if you succeed in this, finding a comparative tool, similar to those available for health insurance, to assess the differences in coverage between various insurances, is not straightforward. Here are some guidelines to assist you in your search.

A common approach to renting a motorhome internationally is to use a rental company comparison website. These sites are particularly helpful for foreigners unfamiliar with local rental companies, making it challenging to know where to start looking. These websites offer a comprehensive view of the local car rental market, including current pricing. While these platforms are user-friendly and efficient, it’s advisable to make an informed decision after understanding the various practices in the industry.

When you attempt to book a vehicle through these sites, you may encounter different scenarios depending on your selection. Upon choosing an offer:

Situation No. 1: The website will only offer you rental deals with insurance via the rental company.

There might only be one proposal or several ‘package’ proposals. In this case the package deals are not ‘all inclusive’, but rather intermediate insurance.

Situation No. 2: The website offers you private insurance.

How do you recognise it? The website will specify that it is not a product of its own and that it not a product offered by the rental company (i.e. a ‘third’ party). Instead it will mention ‘Provided by X’ accompanied by the logo of the insurance company or ‘this coverage of independent insurance is offered to you by X’.

Situation No. 3: The website offers you both types of insurance.

The comparator offers you both types of insurance. You then have the option of choosing your insurance. However, be careful, as comparators can sometimes give the impression that comprehensive private insurance is supplementary insurance, to be taken out in addition to the provider’s insurance. For example, when it is labelled “Protection Plus” or “excess cover option”… But private insurance stands on its own.

What’s in it for you to take out both types of insurance? Obviously, this is not the most economical choice – quite the contrary. However, if you want to be as well covered as possible but can’t afford to be debited for the deposit, taking out both policies may be an option.

While comparison websites offer all types of insurance do not feel compelled to buy it of them. You can book a motorhome via the comparative website, select that you do not wish to purchase insurance, and then buy the insurance elsewhere. This is often a good choice to save money.

What no insurance will cover

This is the section that matters most, and the one most guides skip. The exclusions below apply regardless of which option you chose — supplier full cover included, independent policy included. If you breach the rental agreement, you are uninsured, full stop, and you are liable for the entire value of the vehicle.

  • Driving on unsealed roads. The single biggest cause of voided cover. 2WD campervans and motorhomes are contractually banned from gravel and dirt, with a limited exception for short, maintained access roads to recognised campgrounds. Even 4WD hires have named tracks excluded.
  • Prohibited areas. Beaches and sand driving, K’gari (formerly Fraser Island), the Gibb River Road, Cape York north of Bramwell, the Telegraph Track, and in New Zealand certain alpine roads such as Skippers Canyon and Ninety Mile Beach.
  • Water damage. Driving through a flooded causeway or a river crossing is excluded everywhere, always. So is a submerged or tide-caught vehicle.
  • Overhead damage. Roof, awning and air conditioning unit damage from low branches, car park barriers and drive-throughs is one of the most common claims and one of the most commonly excluded.
  • Night driving in remote areas. Many agreements restrict or exclude driving between dusk and dawn outside towns, precisely because of animal strikes.
  • Animal collisions may be excluded outright or carry their own separate excess.
  • Driver not named on the agreement. Every driver must be listed. Letting an unlisted friend take a turn at the wheel voids everything.
  • Alcohol, drugs or any traffic offence at the time of the incident.
  • Your personal belongings. Never covered by vehicle insurance — that is what travel insurance is for.

The practical takeaway: read the restricted roads clause of your specific agreement before you plan your route, not after. If your itinerary includes anything unsealed, discuss it with the depot at pick-up and get any permission in writing.

FAQs

Can I get temporary or Short-term motorhome insurance for a Holiday?

Yes, short-term insurance is available, especially through rental companies for travelers who are renting a motorhome for a holiday.

What is the claim process for motorhome insurance in Australia and New Zealand?

In the event of an accident or damage, contact your rental company immediately. The process typically involves providing details of the incident, any third-party involvement, and police reports if applicable. Remember to take photos of the accident and details or the other driver (if applicable).

Are personal belongings inside the motorhome covered by insurance?

Insurance provided by the rental company does not cover your belongings in the vehicle. You need to have your own cover for your belongings during your travel in Australia or New Zealand or anywhere else!

Does motorhome insurance cover breakdowns and roadside assistance?

In general, policies include roadside assistance and breakdown cover. It’s important to check this with your rental company when making your booking.

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